Variant Trailer Warranty

Warranty Overview

Congratulations on purchasing your trailer, manufactured by Variant Trailers in Denmark. The strongest and highest quality trailer brand available in Australia. Your new trailer is covered by a 24-month structural Warranty given by Variant Australia. This Warranty is in addition to any rights or remedies the purchaser has under the Trades Practices Actor state laws.

The Warranty entitles the original purchaser from the date of purchase to FREE LABOUR AND REPLACEMENT OF PARTS for a period of 24 months subject to the conditions below. Variant Australia or one of its appointed authorised agents will, during normal business hours repair or replace any part which in the opinion of the manufacturer is defective due to faulty material or workmanship provided that the trailer has been operated in accordance with the manufacturer’s instructions and safe towing practices: Second hand wheels and tyres are not covered under Warranty. Trailers supplied with accessories that are not manufactured by Variant are supplied with the warranty terms, conditions and period provided by the manufacturer of any such accessories. All repairs under Warranty are to be performed at the Variant Australia facility at 2 Aston Road, Erina, NSW, 2250. Warranty repairs carried out in other locations require prior authorisation. Unauthorised repairs are not covered under this Warranty.

The purchaser is responsible to care for their trailer in accordance with manufacturers guidelines.

The purchaser will be responsible for paying all service call fees or transport charges, and damages and loss incurred in connection with the transportation of the trailer to and from Variant Australia or its accredited service agents’ premises.

Due to the extreme conditions box trailers operate under, surface treatment is not covered by this Warranty.

Unless any addition or attachment to this product has Variant specific approval the Warranty on the trailer is waived. Trailers are designed to perform a specific task under established test loads and unauthorised attachments may produce stresses for which the design is not appropriate.

Design, specifications and colours are subject to change without notice. During the manufacturing process Variant included certain features which assist in prolonging the life of the trailer. Trailers are subjected to extreme conditions both behind the towing vehicle and our very corrosive environment, as a result of which failure to adequately maintain or care for a trailer will allow corrosion to progressively increase.

Warranty Conditions:

  • The warranty exclusively applies to faults that occur under normal use of the trailer and that occur due to defective construction, or due to the use of poor materials or poor workmanship on the part of the manufacturer.
  • Any defects or imperfections of the delivered goods must be reported to an official VARIANT dealer in writing as soon as possible, but no later than eight days after they have been discovered or could have been discovered.
  • In order to enable the official VARIANT dealer and the manufacturer to respond adequately, the report must contain a description of the defect that is as detailed as possible.
  • In the event that a defect is reported later, the owner/user will no longer be entitled to repair, replacement or compensation, unless a longer period ensues from the nature of the problem or the circumstances of the case.
  • The warranty comprises of the replacement or repair of the faulty product or parts free of charge by the manufacturer or the official VARIANT dealer.
  • The warranty conditions of the respective third parties shall apply to any built-in components supplied by them. The length of the warranty period may differ from the period specified above.

1. No claim can be made under the warranty if

The warranty certificate is not registered via info@variant-trailers.com.au with the following criteria:

  • Purchase date, Name/Company, Full Address, Seller/Dealer, Vin No., Trailer Usage type.
  • The fault is the result of normal wear, improper use, improper treatment, use of other consumer items than specified or improper or incorrect maintenance.
  • The fault occurs after changes or repairs made by the buyer/user or by third parties on behalf of the buyer/user and if it concerns a fault to the trailer’s support wheel.
  • The owner/user fails to fulfil all of its obligations towards the manufacturer or the official VARIANT dealer arising from any agreement whatsoever.
  • The condition of the trailer on handover cannot be proved (by means of a handover inspection by the dealer).
  • It cannot be proved that the trailer has undergone the periodic services (after 6 months, 1 year, etc.).

2. Liability

The manufacturer cannot be held liable for unsafe situations, accidents or damage that are caused by ignoring warnings or regulations placed on the trailer or included in this documentation, such as:

  • Incompetent or incorrect use, or poor maintenance.
  • Using the trailer for purposes or under conditions other than those given in the documentation.
  • Using components other than those prescribed in this documentation.
  • Performing repairs without permission from the manufacturer.
  • Making changes to the trailer, such as:
  • Changes to the control system.
  • Welding, mechanical treatment, etc.
  • Adding items to the trailer or its control system.
  • If the buyer of the trailer has not fulfilled all his obligations (financial or otherwise) to the manufacturer.
  • For consequential damage caused by defects or the malfunctioning of the trailer (for example damage to products (to be processed), interruption of work in progress, delays, etc.).

3. Purpose

The trailer has been designed in such a way so that it is safe to use and maintain. This applies to the uses, circumstances and guidelines described in this documentation. Everybody who works with or on the trailer must, therefore, read this documentation and follow the instructions it contains.
In the case of professional use, it is the employer’s responsibility to ensure that the user is familiar with the instructions and that they are observed.

Additional safety measures may apply in the company or country in which the trailer is used. These measures mainly relate to the working conditions. This documentation does not describe how these measures must be complied with. It does, however, contain all the information you will need about the trailer. If you have any doubts, ask a relevant government official or your safety officer.
In this documentation, a distinction is made between normal use (see chapter 3: Operating Instructions) and other work (see chapter 4) carried out on the trailer. The reason for this is that service personnel have to meet different requirements than the operator, particularly with regard to safety.

Simple maintenance work described in the operating instructions can be carried out by the operators. Work that is not described in the operating instructions may only be carried out by people who are qualified to do so. The accessories that are supplied with the trailer to restrict access to specific sections or functions (such as the key to the main switch) may not be stored on or near the trailer. These accessories may only be entrusted to people with the required qualifications.

4. Safety Regulations

  • Ensure unauthorised people, such as children, cannot operate the tipping system. The key must be removed from the main switch when the trailer is left unsupervised.
  • People may only use the trailer if they have read and understood the operating instructions.
  • The tipping system may only be operated when the trailer is stationary, the brake has been applied and the trailer is connected to a towing vehicle.
  • Do not climb on the trailer when the tipping system is being used.
  • Do not climb on the trailer if it is not connected to a vehicle.
  • When tipping the load off the trailer, make sure nobody is in the area where the load is to be tipped.
  • Safety devices may not be removed or put out of operation.
  • Keep the workplace neat and tidy, and free of obstacles.
  • Make sure the surroundings are adequately illuminated.
  • Be aware of the risk of becoming trapped between the cargo bed and the frame or the front, side and rear flaps.
  • A trailer must be on a stable surface (not to sink into gravel or sand) during tipping. Trailer may fall.
  • Using the tipping system on an incline is dangerous. Trailer may fall.
  • When using tipping system always use the mounted supports.
  • Do not exceed the maximum permitted load (see name/type plate).
  • Do not exceed the maximum permitted ball thrust (see name/type plate).
  • Do not exceed the maximum load of the tie rings
  • Only use the remote control after reading the operating instructions.

5. Unauthorised Use

The trailer is especially not suitable for:

  • Transporting people or animals.
  • Using the tipping system to unload individual items.
  • Lifting people or goods.

6. Users and Usage

  • OPERATORS: The trailer may be used by any adult who is familiar with and observes the instructions manual. Special training is not required. However, a relevant driving licence is required to drive a vehicle while towing a trailer.
  • SERVICE PERSONNEL: Special knowledge/experience and/or training is required. For the driving section: knowledge and experience with regard to the maintenance of motorised vehicles. For the hydraulic section: knowledge and experience with regard to the maintenance of hydraulic systems.
  • WORK AREA: A work area of 100 cm around the trailer must be kept clear in order for the tipping system to be operated.

7. Warnings on the Trailer

The warning signs placed on the trailer must be clearly legible. If necessary, replace them or have somebody else do this for you. The text of the warning signs placed on the trailer are listed in the “Markings on the trailer” chapter. The respective hazards are described in further detail in the operating and maintenance instructions.

8. Substances that are Hazardous to Humans and the Environment

The following substances that are used when working with the trailer require special attention:

  • Hydraulic oil
  • Battery acid

9. Cleaning

The trailer may be hosed down with water. We recommend that you do so if the trailer has been in contact with salt (brine) or acids, as the zinc coating can be permanently damaged by such substances. For new vehicles of which the zinc coating has not yet fully hardened, white spots (white rust) or black spots may appear if the trailer is not cleaned frequently enough. However, the protective effect of the zinc coating is not reduced by the spots. To try to prevent these spots on hot-dip galvanised components, you can take measures to ensure there is sufficient air circulation during storage, so no water film develops between the metal surfaces. Always make sure the electrical components do not come into contact with water or other liquids.